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Archive for the 'Transparency' Category

Page 3 of 6

A call for disclosure

Published by Callum on 17 February 2008 at 13:06 in Censorship, couchsurfing, Leadership Circle and Transparency. 29 Comments Tags: , , .

I would like to warmly invite anyone who has copies of any of the CS mailing lists, or has access to any of the “closed” groups to publish these copies here, on this site.

I feel that it’s time we started to take direct action to open up these channels of communication. I’m not suggesting we publish the information on this blog, I don’t think it’s the correct vehicle. I’ve started a discussion on how we might publish this information on the Google Groups mailing list. Please join the conversation.

Casey Fenton needs to stay

Published by on 11 February 2008 at 21:21 in Casey Fenton, Corpganization, employees, Finances and Transparency. 4 Comments Tags: , , , .

To clarify what OpenCouchSurfing is and isn’t and to give a more balanced view in our blog posts I’m writing this tiny blog post about why Casey Fenton needs to stay.

  • Casey might not be the most educated IT guru, but he’s definitely a guru and at this point he’s probably the only person capable of keeping the CouchSurfing website up and running.
  • The entire CS “Leadership Team” and Board of Directors consists of Casey’s friends. They would be quite clueless if Casey suddenly disappeared.
  • Casey is great. He might not have made the right decisions and I cannot agree with his attitude in many ways, but I am sure that I will feel happy if I will be able to give him a genuine hug again, maybe in 2009.

Still, even legally there is a problem with Casey in a paid position while being a member of the Board. And it would be totally useful if Casey’s ideas about transparency and volunteer participation would change a little bit. Though, also without it, with an estimated half a million US dollars coming in during year 2008 it’s unlikely that the ship will go down any time soon. And I am sincerely happy about that.

Casey Love

Published by on 16 January 2008 at 12:19 in Casey Fenton, Collective, Transparency and volunteer coordination. 17 Comments Tags: , , , .

Damn Kasper, how do you do those quotes?

Thanks ;)

For your information: this is an extract of the original post by Kasper (http://www.opencouchsurfing.org/2008/01/14/ill-communication/)

Thomas said:

It would be nice if Diederik could speak up about his experience and his own evaluation of the CS organisation.

@Diederik
A (small) word of warning: Speaking out against CS will almost automatically get you lumped in with the “OCSers”, even if you specifically state that you aren’t.

Well, to be honest, I probably already am. Some months ago, I had some posts, also on my own website. Seems that the communication went dead afterwards.

Let’s start at the beginning. I think this gives a better insight in my current feelings towards the Techteam, and in general: the leader of it, and Casey (ok, here comes my ban…)

My CS experience started at my former employer. Walter was a programmer then. I and Walter could (and still can) get along quite well, and I was invited in his house.
There were several great people, which had the same “frequency” (another word of saying we could get along, but that sentence would became corny ;) ). I met Duke, Aldo, Tiina, Paul and some others I forgot due to the use of ethanol ) My current position then was system engineer, and I was asked for that position at couchsurfing.

That would become handy, because of the start of the Rotterdam Tech Collective. Some several others were there too. Anu* (love!), Weston, Naz (great friend), Chris where several of them.
I got introduced with Nicco and we had great chats about the code (I’m not a programmer, so having some insight is perfect for me), system engineering, the couchsurfing system etc, etc. At that time, there were several things an issue. Nicco and I (as the only admins, besides some Indian people) started to work.

We had an agenda, and could start.

Several issues were addressed quite quick. Most of them are not-to-be-disclosed, but several were visible from the outside:

That time, the collective was already 3 months (or something like that) in the past. Several people came to become “sysadmin”, Nicco was degraded as leader, while Weston became TT-Leader (managing dev and sysadmin). Communication became less and less. From some times, we couldn’t reach Casey, which was our first contact for the code. At that time, my irritation began (my irritation towards the OCS was already there ;) ). Could some parts from OCS be *INDEED* true?

(Anu isn’t really stupid, you know, and Daz is just Daz and should drop dead, etc etc ;) ) At that time, it seemed to *ME* that some people were only busy programming, and not with management.

We had a great CSInterklaas weekend, and the Thai-collective started. We had several “incidents” before and after that (not-to-be-disclosed), and my irritation was at top. When I decided to resign (1 week ago) at the same time the poweroutage at the datacenter happened. Bad timing… Or probably not, because there were some more “incidents”.

This morning, I pulled the plugs from cs-sysadmins, cs-erc, cs-devel(|public). At my desktop is a Freemind scheme (http://freemind.sourceforge.net, go get it) with my thoughts, idea’s and remedies. I had the idea to post it in the CS-Sysadmin group for learning. If only someone would not only *READ* it, but also *REPLY* to it. Therefor, I decided not to do so. I have the feeling that I’m being ignored, so why should I put more energy in it?

From my opinion (an censored version of the mindmap):

  • Where’s the communication?
    We are having more and more people, which asks more communcation to happen. The group only has 3 or 4 skype-meetings, and no real agenda. LT has, I believe that dev has. Why doens’t sysadmin have one?Miscommunications happen too often. Get a good IRC channel, AND STICK WITH IT. Use it like SVN, and make sure that you are the only one working on one problem.
  • Weston should resign from being a techteam-leader.
    Weston is a great guy (as well as Casey btw), but he is a programmer (as well as Casey). I believe that Casey and Weston should either resign from sysadminning and start programming OR do resign from both, and become a real manager (that is: delegate and check).
  • Get things prioritized
    Sticks with the communication part. Changing passwords is not an problem, but if changing OSes is having an higher priority, get that done.
  • Have more communication between CS-Sysadmin and development
    Commit often
    Commit the build to the webservers *NOT* often, but on an weekly base, and *COMMUNICATE* what the differences are. This ensures that everyone knows what is going on, and can act upon unexpected behaviour…
  • Learn from mistakes
    D’oh ;)

Let’s end with some positive notes:

  • I met all those great people. Some of those I want to mention: Nicco (thanks mate), Anu, Naz, Aldo (thanks a lot with the thinking), Martine (hug), Stijn, and all those others. Not to mention all those people that we hosted, will host, and I blatantly forgot.
  • I still believe that CS works. It needs to change. An negative one here is that I don’t believe that that will happen in the near future.
  • I still will be hosting with my girlfriend. We have a lively community in Rotterdam, which I love.
  • I seem to understand better and better where this OCS is all about. I only hope that I won’t reach the cynical level of communication that some of OCS have. At the same moment I feel that I will become only more bitter.

I guess that the post shuld be called “Casey Love”, the feeling that you were loved, but the other end just decides to move on to the next one.

Love from Rotterdam!

Diederik (And Frank Sinatra… “The best is yet to come”)

p.s. When resigning from cs-sysadmins this morning, I saw the description of the group. Guess that this one is not NDA bound:

“Description: This group is free from political agendas and personal ideologies. It is a place to serve the one of the core needs(server administration) of the CS Organization in order to make sure that the members have access to the site at all times so that they can experience inter cultural understanding.”

Pickwick: money no valid argument for unhealthy growth pattern

Published by on 08 January 2008 at 16:17 in Board of Directors, Casey Fenton, employees, Finances, pickwick and Transparency. 1 Comment Tags: , , , , .

About limiting the acceptance of new members Pickwick writes: 

Kasper: “major source of income”

Is that income needed? Surely a much smaller stream of new members, recruited in a better way, could raise the moderate amounts necessary to pay server costs, paper clips and a few postage stamps.

Current spending is mostly for
A) salaries, and I think we had much better quality work from the volunteers “no longer retained”;
B) the exodus to Thailand, and I have yet to see any actual WORK mentioned that was done there in the 31 days of December (other than picking the place for January).

So the money seems to benefit those who make the decisions. Thankfully we are a charity now and published accounts have to be more accurate and more detailed than hitherto. Which reminds me that there are still areas of concern regarding the charitable status:

1. The financial statements online are still not identical with the ones filed with the US tax authorities and the New Hampshire charities regulators.

2. Casey may have perjured himself by stating falsely to the Attorney General that from 2003 to 2006 the company had several directors besides himself. The major reason for that could be that the truth may affect the legality of his own employment.

a) New Hampshire law requires a minimum of five directors, so with Casey as sole director the company had no legally composed Board of Directors. For that reason alone contracts entered into during that time may be invalid, including the employment contract he made with himself.

b) Casey as sole director signed his own employment contract on the dotted lines of both sides of the contract. There could not be a more blatant violation of all ‘conflict of interest’ principles, and for that reason alone this contract may be invalid.

c) New Hampshire law does not allow the chairman/president of a charity to be an employee at the same time. So when Casey as chairman/president signed his own employment contract he violated that law, and for this reason alone the contract may be invalid.

d) If Casey’s employment contract is invalid, he will have received his salaries without legal grounds, and may have to pay ~$70,000 back to the company. (That, and the other ~$70,000 of accumulated profits in the bank should keep CouchSurfing going for a good many years to come, as a volunteer based charity, without ill prepared world trips for the management.)

At the New Hampshire Department of Justice the case has been queued for review by an investigator in early 2008. My advice to the new Board of Directors is: sort it out before they start asking questions.

To sum up: I don’t think money is a valid argument to continue this unhealthy growth pattern.

CouchSurfing Thailand Collective Visas

Published by Callum on 25 November 2007 at 23:57 in Collective, Leadership Circle, Participation, Transparency and volunteer coordination. 2 Comments Tags: , , , .

According to the FAQ:

We’re researching which visa type collective volunteers will need.

Later in the same paragraph:

CouchSurfing will ensure that all participants are in Thailand on the legal and appropriate visa, and that they are able to stay for the duration of the Collective.

The collective is due to start on 1 December, that’s in 6 days. Yet apparently they’re still researching visas? If I had volunteered to go to Thailand to participate, I’d expect to know by now what visa I need.

Volunteers are required to stay for a minimum of 2 months. To stay in Thailand for 2 months you need a visa, and you need to get that visa before you arrive. Visas on arrival are for 30 days and getting to the border and back can be costly depending on where the collective will be held.

I hope the volunteers are aware of the situation and have considered the consequences of volunteering for CouchSurfing, I fear most have not.

CouchSurfing going 501(c)(3)?

Published by Callum on 25 November 2007 at 22:51 in 501c3, Casey Fenton, Leadership Circle, Open Source and Transparency. 2 Comments Tags: , , .

CouchSurfing members received an email yesterday telling them that, at long last, CouchSurfing has filed for 501(c)(3) status. The email also claimed that currently, CouchSurfing is a charity, and is legally dedicated to charitable purposes.

What was missing, as usual, was any sort of external verification. Casey helpfully provided a link to the Wikipedia page on 501(c)(3) status and an irs.gov page for those eager to learn more. Neither of these links have directly relate to CouchSurfing, nor do they do anything to confirm CouchSurfing’s current legal status, or confirm that any application for 501(c)(3) status has been filed.

There was no link to a copy of the paperwork, no postal tracking number, no evidence whatsoever that anything has been filed anywhere. There was no copy of any filed paperwork regarding CouchSurfing’s current status, no links showing that “non-profit” status cannot be easily revoked in New Hampshire. As usual, we are expected to trust our “visionary leader”.

Personally, I think it’s clear that Comrade Casey felt the pressure from Pickwick’s legal questions, and the openCS campaign in general. The response was as usual, ignore, ignore, ignore, then organise a seemingly unrelated press stunt to make people feel better without actually proving anything.

In conclusion, until I see independent confirmation that CouchSurfing has filed for 501(c)(3) status, I will consider it a possibility at best. It is clear to me that the CouchSurfing leadership cannot be taken at their word.

The trouble with the ambassadors

Published by on 22 November 2007 at 16:31 in ambassadors, Campaigns, Corpganization, Elections and Transparency. 112 Comments

We’re doing a little experiment in Antwerp, called elections. Once in a while, somebody makes the simple observation that it might better to base any kind of hierarchy in a community on representation instead of appointment. This is one of the core problems as well in CS and something we’ve been tackling in our “Open Organisation” campaign for a long time now. I think it would be very much worth it to see if the Antwerp CS community would support this or not. So, the best way to find out is to actually call for community elections. We could have gone straight after the city ambassador positions, but since that’s practically uninforcable, we made up our own title: “community elected CS city ambassador”. Sounds cool huh?

What’s the major difference between the CS ambassadors and what we propose?

  1. CS ambassadors are appointed from “above”. Depending on the level you wish to attain, the group that decided changes to higher levels, so it might be other ambassadors, up to LT. Community ambassadors would be elected from the local community.
  2. CS ambassadors have to follow a “code of ethics”, which ironically includes accepting the legally dubious terms of use. Not only is protesting any of that de-facto not allowed (you can only accept or you don’t get to be ambassador), it may require you to agree to semi-legal and ethically dubious rules and systems. Community ambassadors do not have such a code, but would be judged for their behaviour, which obviously includes real ethics.
  3. CS ambassadors get a “job” description, like organizing meetings, etc. Community ambassadors would be required to outline a program before their elections.

In general, I would say the official CS ambassadorship looks much more like a corporate job than anything else. There is a job description, an appointment process (including fairly subjective selections) and even a contract (“code of ethics” – cough). Or, in other words, a CS ambassador is representative of the Couchsurfing corpganization. By contrast, a community ambassador would be much more about being a representative of the local community instead.

The resulting proverbial shitstorm that resulted from the announcement was both predictable and suprising. Predictable because it obviously threatens some people’s positions (even indirectly). Suprising because so many of the LT cliché’s popped up in the discussion. Arguments and techniques that seemed to come straight from the LT playbook. Let me give you some examples:

  1. “It is really easy to participate, just apply! Why are you complaining?”
    It’s easy to participate as long as you agree to everyting yes. Groupthink example nr 1.
  2. ” We are just doing the best we can here! Why are you complaining?”
    The sympathy card. Avoidance tactic nr 1.
  3. “We’re not a closed group (the ambs), we just didn’t make an agenda because it was a private meeting/we didn’t have time/…”
    This wouldn’t be accepted in any other non-profit. Meetings behind closed doors? Please. Groupthink nr 2.
  4. “Democracy is a wonderful thing but it is not applicable to all organisational structures.”
    The poster did apologize for this, but still one of the major points seems to be that democracy for some weird reason can’t work in CS, the evidence of countless democratic non-profits being discarded in one swift stroke. Avoidance tactic nr 2.
  5. “Please give us feedback instead of complaining.”
    This basically is the brainstorming red herring: allow people to “provide input” to be able to ignore what you don’t like while still looking like you “care”. Whatever. I disagree with the way ambs are choosen, period. That means I don’t want to provide legitimacy to what you’re doing by giving you suggestions. Although, I do have one suggestion: resign and participate in the election instead of clinging to your current position. Avoidance tactic nr 3.
  6. “I don’t support the whole election but I will not block it in any way.”
    This is basically claiming ownership over something you don’t have. Elections don’t need amb support, it needs people support. Groupthink nr 3.
  7. ” You will always get a quick and honest reply for us, as we are the CS freaks.”
    How this can be claimed in any serious way is beyond me. You’re probably not even allowed to talk about certain things.
  8. “You’re just being paranoid.”
    Thanks buddy, but I don’t think you’ve met a real paranoid person in your life – I have. Personal attack, yay!
  9. And then came the stuff that really reminded me of the LT:
    “Would you please stop this discussion? It damages the CS project a lot. [...] for us, CS-members, it seems a lot of bullshit! and a lot of spam too !!!!!”
    immediatly followed by:
    “I’ll create a group within the antwerp group about the election so we can have our discussions over there without bothering the people too much…”
    This made me so angry, to see that same argument “you’re all a bunch of haters, go away!” followed up by the same kind of censorship “please step over here sir, so the good people can’t hear your complaints”.

The only tactics that haven’t been tried (yet):

  1. Permanent silencing. (Deleting posts and or manually moving threads.)
  2. Discredit the people/movement behind this. (Although point 9 is pretty close to that.)
  3. Direct threats (remember the “your account will be closed if you make vague legal threats thing?”)

Shameful. Shameful and painful.

Thomas

More CouchSurfing BS

Published by Callum on 03 November 2007 at 13:14 in Casey Fenton, Donations, employees, Participation and Transparency. 24 Comments Tags: , , , .

The latest email from comrade Casey uses the word volunteer no less than 4 times, the only mention of the word employ is referring to Weston Hankins leaving his previous hot-shot employers. Would it be fair to say that Casey is misleading CouchSurfing members by not mentioning that staff now receive salaries from their donations? The email also asks for more volunteers, should those people be told some of their “colleagues” will be “more equal” than others?

The full email follows…

Dear Sucker,

This message is to give you an update about the technology behind the CouchSurfing website. We’re making exciting improvements to our website hardware, software, and volunteer Tech Team that we want to make you aware of.

On Thursday, November 9th, at 1:00am in New York, 6:00am in Paris, 10:30am in Delhi, and 4:00pm in Sydney, the CS website will be unavailable for a brief period of up to 4 hours while we install new hardware that runs the website software. This necessary downtime will replace some outdated hardware and improve the site’s speed and reliability in order to keep pace with our growing membership. To prepare for this down time, please make sure you write down or print out any important information you may need during the outage.

Thanks to your support and enthusiasm, CouchSurfing is now the largest website of its kind, with over 60,000 people using the site each week and over 10,000 members meeting each other face-to-face each week! We’re taking action in advance to prepare for the needs of our growing community. As we make these upgrades during November, you may experience other unannounced website outages, but we expect these to be few and brief.

CouchSurfing’s volunteer Tech Team has been acting literally around the clock from several time zones to fix the issues effecting our email delivery system. For several days scattered over the past few weeks, emails were delivered up to a day late, and we understand the frustration that can cause. We’re happy to report that the Tech Team now has the issue under control, and we thank them for their determined efforts.

Thanks also goes to our new Tech Team Coordinator, Weston Hankins. Bringing Weston on board has been a huge score for CS. Weston has previously worked for automaker, Daimler Chrysler, and he co-developed core aspects of the Microsoft Windows operating system. He was willing to leave his high-profile employers and volunteer for CS because he shares our mission and love of travel.

Providing CouchSurfing’s free service depends on the amazing output of our dedicated volunteers including Weston, the Tech Team, and many others. We’re always seeking more help to continue to provide members with excellent service.

If you are a professional Linux system administrator with several years experience and knowledge of distributed file systems, load balancing, or database replication, please contact us.

We look forward to providing all members with improved website performance and reliable email delivery in the next month and into the future.

Happy CouchSurfing,

–Casey Fenton

Pickwick: Difference between non-profit and charity

Published by on 26 October 2007 at 13:18 in 501c3, Casey Fenton, Finances and Transparency. 16 Comments Tags: , , , , , .

Pickwick about the difference between a non-profit organization and a charity:

A charity needs to be non-profit, but not every non-profit organisation is automatically a charity.

A Non-Profit Corporation can’t pay the owner a dividend. He has to pay himself (or others) a salary instead, which he does ($88,150.22 since 2005, for salaries, payroll taxes, and temporary help). The rest of the money needs to be piled up on the company’s books: there’s an ‘emergency fund’ of $30,000 and accumulated ‘net income’ of $40,135.89 from 2004 to date. Other than that, a Non-Profit Corporation, which is NOT a charity, can do whatever it wants with its money like any other privately owned company. This includes the possibility of one day dissolving the company, or changing its status to For-Profit, and cashing in.

A CHARITABLE non-profit corporation will have a clause in its corporate bye-laws where corporate assets are dedicated to charitable purposes. It receives tax privileges, and in exchange comes under public supervision and is subject to reporting and disclosure duties. It will be much more difficult for individuals to profit, and if done right, even impossible.

The confusion is understandable because colloquially the terms ‘charity’ and ‘non-profit’ are sometimes used as if synonym. The problem here is that this misunderstanding might be intentionally exploited. Ultimately the proof whether an organisation is or isn’t a charity lies in the public register of charities, both on State and Federal level, neither of which contains an entry for this company.

So the logical conclusion is that either it is NOT a charity and claims that it is are false, or it IS a charity, in which case it has not complied with registration, reporting and disclosure duties. In either case, as a NON-charity, or as a NON-REGISTERED (unrecognised) charity, any charitable solicitations, for money or volunteers’ time, might be illegal.

The common good

Published by on 18 October 2007 at 14:11 in 501c3, Leadership Circle, Transparency and Uncategorized. 66 Comments Tags: , , , , .

One thing that doesn’t cease to amaze me is the way in which many CS users react to Pickwick’s recent announcement to report the fraudulent actions of CouchSurfing International inc. to the New Hampshire District Attorney. Besides the deafening silence by He Whose Opinion Matters, two kinds of responses are noticeably frequent:

  1. What that you ever did for CouchSurfing.com entitles you to take this kind of action?
  2. What is your interest in harming CouchSurfing.com?

To me these reactions indicate that the community at large does not recognise a crucial difference between civil litigation and criminal prosecution. The former is a legal procedure between two parties, each with their private interests; the latter is between ‘the people’ and whoever harms the public interest.

That’s right, the public interest, and CS users would do good to realise that they are the public here. Just some points for consideration:

  • If you decide to donate a (substantial) amount of money to CouchSurfing because you think it is a charity, only to find out it isn’t because the IRS fines you for illicit tax deductions, your interest is being harmed.
  • If you decide to donate valuable time as a volunteer to CouchSurfing because you think it is a charity, only to find out you’ve made a fool of yourself because you put free slaving on your resume, your interest is being harmed.
  • If Casey decides to sell your user data to a third party for a neat sum, and this party turns out to be a spammer, your interest is being harmed.
  • If you decide to donate code and programming effort to CouchSurfing because you’re an idealist and you believe in its cause, only to find out that Casey sells CouchSurfing International inc. to a large commercial player that turns CS into a paid service, your interest is being harmed.

To return to the responses I started with, it will be clear that the potential harm to the public interest is all the moral entitlement Pickwick needs for his actions. Second, they aren’t even his actions to begin with, let alone they could serve a private interest; if the New Hampshire DA sees sufficient reason to prosecute, they are the public’s actions.