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Archive for the 'volunteer coordination' Category

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Ill communication

Diederik wrote:

I have left the couchsurfing system administration team. The main (and almost only) reason is communication, and the bad, or even non-existent version of it.

I am not surprised and not particularly happy with this news. CouchSurfing keeps on growing and growing and it’s not healthy to depend on a stream of new and unexpecting volunteers who are not experienced with the specifics of the technical and social side of the CouchSurfing website and organization with an ever growing number of members.

Diederik, I’m looking forward to finally meet you. If not in Antwerpen this weekend surely somewhere in the Randstad very soon.

Thailand Collective members communicating

The intercultural Thai Collective?

The list of participants makes me wonder why the CS Collective is held in Thailand. From affluent developed countries, where almost  everyone speaks English I quickly counted 13 Americans, 2 Australians and further one person each from Belgium, Canada, England and the Netherlands. I hope the two participants from Mexico and India can add some balance. I met a lot of smart people when I was in Thailand, I wonder why none of them are involved in this effort to promote intercultural understanding…

Finally the new NDA! Beware, it’s very funny!

For your convenience I put it a copy of the new CouchSurfing NDA on the OpenCS wiki.

It’s so beyond anything that it’s very funny, and merely deserves to be laughed at.

The burning question is just: Who will be asked to sign this monstrous document?

CouchSurfing Thailand Collective Visas

According to the FAQ:

We’re researching which visa type collective volunteers will need.

Later in the same paragraph:

CouchSurfing will ensure that all participants are in Thailand on the legal and appropriate visa, and that they are able to stay for the duration of the Collective.

The collective is due to start on 1 December, that’s in 6 days. Yet apparently they’re still researching visas? If I had volunteered to go to Thailand to participate, I’d expect to know by now what visa I need.

Volunteers are required to stay for a minimum of 2 months. To stay in Thailand for 2 months you need a visa, and you need to get that visa before you arrive. Visas on arrival are for 30 days and getting to the border and back can be costly depending on where the collective will be held.

I hope the volunteers are aware of the situation and have considered the consequences of volunteering for CouchSurfing, I fear most have not.

opencouchsurfing.hyperboards.com

Right after the crash some people at the CouchSurfing Collective in Montreal had set up a Hyperboard. This appeared to be a huge success. (Unfortunately archive.org‘s web archive didn’t archive very deep. Please let us know if you happen to have some backups around.) A lot of people offered to help with rebuilding the site, with a slight slant towards a bit more transparency, decentralization and democracy. So this was probably a bit too overwhelming, since it was promptly closed by the current Volunteer Coordinator (2000 US$/month).

Another Hyperboard was opened by “Mentor” with whom I’ve been in touch through email and chat, without knowing his or her identity. Mentor had also set up thecouchsurfingbuilding2.hyperboards.com, which was a huge collection of messages, and random information, with funny and sometimes harsh comments. In the beginning I think it was kind of silly, but I gradually started to appreciate the board. So I wasn’t happy when I saw it was closed a while ago.

Now Mentor is back with a new board: opencouchsurfing.hyperboards.com!

October 2nd Addition

Apparently the opencouchsurfing hyperboard, which is not accessible anymore now, was not started by Mentor of thecouchsurfingbuilding2 hyperboard. Also, as you can read in the comments on this posts, Mentor never took part in the public discussions that are OpenCS. Let’s discuss it on the mailinglist first if you think a public OpenCS forum is a good idea,

So long, and thanks for the fish

Also posted in: ambassador’s public

It’s finally time to let go of all my remaining ties to volunteering in CouchSurfing, a few words about the why, if you will…

It wasn’t a bad year (1) In fact, it was a very good year. How often do you get a chance to see the world, settle down a bit in places, work for the things you believe in and meet the people you’ve been craving to meet all your life?

I’m still coming to terms with my feelings of this year, and CS more specifically. There’s a strong component of unjust treatment, and many questions which are to date not answered. I could probably write a book about all this but this will have to wait until a later date (you might want to check here in the near future though ;) (2)

There’s definitely some anger: after all, I started doing CS work after already been burned once in a volunteering setting (3) and for this reason really did not want or need a second similar experience. However, I got one. What makes me angry is not the “wasted time” itself, it’s more the fact that had I known the fundamental attitudes (4, 5) of the leadership a year ago, I would probably not have started volunteering to such an extent – my anger is more directed towards concealing these attitudes (with lack of real communication there was no way of telling what the admins were thinking) rather than having them in the first place – for at least it would have offered an opportunity for me to choose if these were the kinds of people I’d like to work with (or as it seems, for). This by now almost feels like purposeful deception to lure in willing volunteers (6).

There’s also sadness: thinking of what might have been, the possibilities for creating real difference, all in vain. And not because people, the community didn’t want it, they were ready to take CS to the next level, to decentralize (7) along with the mission crafted up after the big crash of 2006 (7, 8 ) to create a better world, one couch at a time. No, it was the attitudes of the leaders, lack of any real communication by them, lack of meaningful, respectful dialogue with the community or even volunteers who are actively striving to make things better that stopped (sometimes even reversed) (9) the momentum of the community to decentralize itself. I also feel sad that this potential of the community was never recognized by those in power and that corporate structures, top-down management and weeding out all possibility to self-organize were seen as the only way to go forward – where’s the space for diversity, more bohemian attitudes towards life and independent thinking that are very present in the spirit of this community?

But there’s (always?) a silver lining: if it wasn’t through CS, it would have probably taken me years longer to find the people I connected and hope to continue working with (some, though by means not all ;) of them here: 10,11) to create a better world, one whatever (Line of code? Guest bed? Idea? Freedom?) at a time!

I’d like to thank all the great people I have worked with and met on my 21st century version of the”Grand Tour” (11). Regardless of my issues with the leaders at the moment, I believe the rest of you are still good people and deserve far more credit and appreciation than what you’re given now.

Finally, just a fair warning from someone who cares about all of you: please keep your eyes open before jumping in the deep end with CS or if you’re there already, and don’t stop asking the questions (13) in case there’s something worrying you…

Goodbye, and happy surfing,
Anu

1. http://anujossain.blogspot.com
2. http://www.opencouchsurfing.com/author/anu/
3. http://anujossain.blogspot.com/2007/09/dj-vu.html
4. http://www.couchsurfing.com/group_read.html?gid=7161&post=329495#post332871
5. http://www.couchsurfing.com/group_read.html?gid=7161&post=329495#post331893
6. http://www.opencouchsurfing.org/2007/08/22/follow-the-money/
7. http://www.couchsurfing.com/recovery_page.htm
8. http://www.opencouchsurfing.org/2007/08/23/the-beginning-of-the-end-of-cs-20/
9. http://wiki.couchsurfing.com/en/Idea_to_feature:_lessons_learned (original)
http://www.opencouchsurfing.org/wiki/Idea_to_feature:_lessons_learned (backup)
10. http://www.bevolunteer.org
11. http://www.crashatmine.org
12. http://en.wikipedia.org/wiki/Grand_Tour
13. http://www.couchsurfing.com/group_read.html?gid=429&post=379068

Three easy ways for direct action

Did you ever volunteer for CouchSurfing? Please edit this (incomplete) summary of time spent volunteering for CS.

If you’re active in the CS groups you probably found out that it’s not allowed anymore to discuss politics and policy in the Brainstorm groups. Threads are moved to the newly formed Politics and Policy group. Since groups are ordered by number of members, it is not so prominent yet, but with 39 or 42 members (39 on the group page, the number 42 can be deduced from Casey’s profile; and I hope this is just a normal bug) in its short period of existence it is a sign that couchsurfers do care about the politics of this organization. You can help by joining the Politics and Policy group, so that it will be a bit more prominent (hint: you can set it to “No Communication”, if you don’t want to be on it at all times, that’s how I set all my groups, and that’s how I found out that someone kicked me out of Brainstorm and then joined me again).

If you haven’t already, please fill out this survey about the questions that will be offered to the Leadership Team. And although I would have posed them in a different way, I think the most important questions are:

  • Are there any full bye-laws of the corporation, further than the Articles of Agreement, or a draft thereof, and if yes, will you post it?
  • Are you willing to adopt a clause in the corporate bye-laws that irrevocably dedicates all assets to charitable purposes?
  • Is there any draft of the 501(c)(3) application (Form IRS-1023), and if yes, will you post it?

But of course, just pick your own favorites. You can choose 20!

The Next CS Collective

Read it first on OpenCouchSurfing: The Next CouchSurfing Collective will be in… Thailand!

CS is “accepting applications for a small number of specific positions, including a full-time House Manger whose airfare to Thailand will be paid by CouchSurfing.”

I hope the Leadership Team is aware of the very strict laws in Thailand.

My last post to CS

I agree. I’m also Anu’s #1 fan :)

And I thought I was! :)

Although I have moved on to support the hospitality movement through BeWelcome.org, where a true democracy exists and no one is making money off the generosity of others, where volunteers are respected and treated with honesty and fairness by other volunteers acting as leaders with the consent of the community, I sometimes check in at CouchSurfing to see what my friends are up to and to check on the community I love and gladly worked for as a full-time volunteer until it was led away from the CS 2.0 vision by the current management.

Not well, I would say.

I feel that trying to influence the power elite of CS is futile through any other than legal means, but I feel compelled to speak up on behalf of Anu.

I worked very closely with her for more than six months. During this time, she demonstrated excellent qualities of self-motivation, leadership, responsible communication, and technical competence. But more impressive was her tireless devotion to the community, always advocating for it, always nurturing it, always defending it (even with anger at times). And above all, most impressive was her direct honesty and integrity.
She was the obvious choice for Tech Team leader, in the minds of Kasper and I, and I believe she had the support of Joe by that time. We were the 4 core volunteer developers who together did the bulk of the technical work on this website during most of the year following the Montreal Collective, where CS 2.0 was launched.

Anu was blacklisted by the CS elite, and passed over as leader of the Tech Team. After many months of devoted work on behalf of the community, the wishes of the Tech Team on this matter were completely ignored, not even consulted.

Anu has been unappreciated and treated with disrespect. This is unconscionable. Myself and other volunteers of the Tech Team were mislead and treated with disrespect.

When I resigned as a volunteer, I had strong suspicions about the motives of the CS elite, but I gave them what benefit of the doubt I could and was willing to support CS as a corporation providing a service to the hospitality community. After what I have seen and what has come to light since, no longer can I support it under the current management.

Casting dispersions on Anu’s integrity is going too far. She deserves an apology.

Calling people who gave heart and soul to this community, but now feel mislead and betrayed by the CS elite, and are angry about it, “CS-haters”, is reprehensible.

This is in the style of the Bush administration, which brands all critics of its policies “unpatriotic“.

Let me out of here. I’m deleting my profile.

John

Appreciation of Culture

I can’t let Anu’s announcement pass by without an expression of appreciation of Anu and the culture she represented, much to my own personal enrichment.

When Anu visited me some weeks ago, we went to a bakery named “Sweet Finnish” in Boston, and met the Finnish owner. I got to hear a short conversation in Finnish for the first time. The owner had set up a posterboard with pictures and factoids about Finland. Very well done, and very interesting to me, considering its emphasis. Here are some quotes:

In 1906, Finland became the first country in the world to adopt universal suffrage that not only gave women the right to vote, but also run for office

Finland is one of 10 countries in the world that has a women president chosen by direct popular vote.

Independent since 1917, Finland is the only country in Europe that has never had a king or an aristocracy.

Finnish teenager’s skill in math, science and reading were rated the best among the 40 countries assesed in 2004. Education is free from Kindergarted to higher education including Medical and Law School.

Finland was ranked the most competitive economy in the world.

Finland was, for the 3rd year in succession, rated the least corrupt country in the world by Transparency International.

The openeness and transparency of Finland’s companies were ranked the highest in the world.

Linus Torvalds developed the Linux operating system while studying at the University of Helsinki.

Linux was the only serious competitor to Microsoft Windows.

Unlike Microsoft, Torvalds made his operating system open source and available free of charge.

Many consider Linux more secure and reliable than windows.

(All this — in a Finnish bakery! Makes me want to live there, except for the cold winters.)

This was so interesting because it suggests how Anu may have acquired some of her enlightened qualities and principles (though surely she’s much more than merely a product of her culture), and why ultimately, volunteering for CS (under the current management) turned out to no longer be right for her. They are against democracy, have strongly favored secrecy over transparency, and have taken a stand against open-source.

Perhaps the CS management should send a delegation to Finland and tell them democracy can’t work, since it’s known to crush minorities. That it is impractical and dangerous to let citizens vote for their leaders — only chaos can result. They might also want to inform Linus Torvalds that open-source is a dangerously insecure way to develop software. American corporate culture, Bill Gates-style, is the way to go. (Although, word is, even Microsoft is starting to explore open-source possibilities).

People that think like this couldn’t possibly fully appreciate the tremendous gift Anu was to the CS community and the hospitality movement in general. But some of us know better, and we hope she doesn’t let their lack of understanding and appreciation for her, personally, and the excellent Finnish cultural qualities she brought with her, to weigh on her.

John